Frequently asked questions - VTEX IO and Store Framework
Get answers for common questions about VTEX IO and Store Framework, including development options, access, costs, and support.
This FAQ provides detailed information on VTEX IO and the VTEX IO Store Framework, covering their usage, access requirements, cost, and support options.
VTEX IO
What can I develop with VTEX IO?
VTEX IO enables you to build:
- Storefront apps: Design tailored storefront components with React.
- Admin apps: Extend your store's admin capabilities with additional applications.
- Backend apps: Create backend services for integration with Storefront or Admin apps using Node or .NET Core.
- Pixel apps: Collect user data for integration with third-party services.
- Edition apps: A bundle of settings, policies, backend and frontend apps encapsulated and exported by a Sponsor Account.
Who can use VTEX IO?
VTEX IO is generally available. All VTEX accounts and partners can use it to develop storefront, Admin, backend, and pixel apps. No application or approval is required.
What do I need to do to start developing?
Install the VTEX IO CLI. Follow the guides in Getting Started and the App development section.
How much does it cost?
Currently, developing on VTEX IO does not incur additional fees.
What type of support is available?
Custom apps are the responsibility of their developers. VTEX does not provide support for custom apps.
Store Framework
What are the advantages of building with the Store Framework?
Store Framework is designed to reduce time-to-market, lower maintenance costs, and provide extensive customization options for storefront development. It is backed by an active developer community that contributes enhancements to store blocks, fostering scalable and customizable storefronts.
Can I customize Store Framework blocks?
Yes, Store Framework blocks are designed with flexibility in mind. Each block comes with configurable properties and CSS Handles, allowing you to adapt styling and behavior to match your brand and design requirements, making it easier to build a distinct store identity and streamline implementation time.
For more complex needs, custom apps and components can be created. However, note that VTEX does not provide support for third-party apps; the app vendor is responsible for maintaining and supporting these custom solutions.
Who can use Store Framework?
All VTEX accounts can use Store Framework. It is generally available. As an open-source project in active development, expect ongoing updates and improvements.
How much does Store Framework cost?
The Store Framework is included by default in VTEX contracts, with no additional cost for clients.
What support is available for Store Framework?
VTEX provides support for all native Store Framework blocks, so any issues related to these blocks can be resolved by opening a support ticket with the VTEX Support team.
As an open-source project, Store Framework also benefits from a community-driven support network. Users can request new features, report bugs, engage with other developers via the VTEX Community, and follow updates in our Release Notes.
How do I get started with Store Framework?
To start building with Store Framework, check out our Getting Started guide.
Need additional assistance? If you have questions not covered here, feel free to contact VTEX Support for further help.